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Jeffrey King

Toronto, Ontario, Canada
hire@jeffk.ing
linkedin.com/in/jeffbking

Summary

Senior Engineering Leader and Executive with 17+ years of experience leading AI initiatives at enterprise scale. Deep expertise in building and scaling Artificial Intelligence systems, including development of Large Language Models (LLMs) and Natural Language Understanding platforms at Amazon Alexa AI. Track record of successfully leading distributed engineering and research teams across multiple domains including conversational AI, financial technology, and intelligent supply chain systems. Proven ability to transform organizations through AI innovation, from startup environments to Fortune 500 companies.

Experience

Software Development Manager - Artificial General Intelligence

Amazon
Jun 2022 - Present

Single-threaded owner of Amazon’s AGI Edge LLM and AI engine development. Working with stakeholders across Amazon and industry to lead the teams to create hybrid edge and cloud LLM and AI solutions.

Senior Director Of Engineering

Super.com
Jan 2022 - Jun 2022

Leader of the Application Development organization of Super (previously Snapcommerce). The organization consisted of three main verticals: eCommerce, Travel, and Fintech with roughly 40 engineers.

Chief of Data Ecosystems

Finaptic
Mar 2021 - Feb 2022

Owned the design and development of the Finaptic data platform, along with the customer service personnel and infrastructure. Finaptic was acquired by NBC in November 2021.

Finaptic combines the power of a traditional bank with the flexibility of a modern technology stack. This approach helps you create better customer experiences based on data rather than guesswork. As a true end-to-end platform, our solutions are secure, scalable and most importantly, easily adaptable to your brand. As a purpose-built, white-label Banking as a Service (BaaS) provider, we leverage the balance sheets and licenses of Canadian Tier-1 financial institutions. We serve as a one-stop shop for all financial-related needs.

Software Development and Science Leader (Alexa AI - Natural Language Understanding)

Amazon
Apr 2018 - Mar 2021

As the leader of the Alexa AI Entity Resolution Machine Learning organization in Canada, Jeff led a large cross-functional team comprised of engineers, data scientists, applied scientists, product managers, and technical program managers. Jeff was responsible for all facets of the machine learning infrastructure, both in terms of model training and production runtime.

He led the developed of systems that could automatically generate labelled data, as well as train and evaluate NLP models. These systems were designed to handle tens of millions of requests per day with sub-10ms latency in a production environment. Jeff oversaw the construction of a large-scale entity resolution search system, which included billions of entities. This system was designed to incorporate traditional elastic search for voice-first search, and it pioneered the use of machine learning-based vector search for Alexa.

Furthermore, Jeff led the creation of internal systems that enabled Alexa domain teams to create and self-manage their custom Entity resolution models. These models could be launched independently of other domains.

Software Development Manager (Supply Chain Optimization Tech)

Amazon
Nov 2015 - Mar 2018

Leader of teams of engineers in Amazon’s Supply Chain Optimization Technology group. Owned key components of Amazon’s mission-critical automated inventory management and purchasing systems, vendor management systems, and systems that measure and manage Amazon’s supplier capabilities, identify and react to supply disruptions and prioritize inbound freight for the global network. Owned systems used to provide Instock Fasttrack (Prime) delivery promises to 100s of millions of customers. Owned large-scale projects such as transitioning one of the largest legacy Oracle databases at Amazon to a horizontally scalable NoSQL database with no downtime.

FramlX (Fraud and AML) R&D Application Leader and PE

Verafin
Jan 2015 - Nov 2015

Led and managed the application development team from idea incubation, iterative development with customers, to production release. The product allowed for real-time messaging between financial institutions for collaboration in catching money laundering and suspicious behavior across multiple financial institutions. Was able to deliver the product from initial design phase to 100+ financial institutions usage in less than 6 months.

Application Team Lead

Verafin
Dec 2012 - Dec 2014

Application development leader and manager of a market-leading anti-money-laundering and fraud detection product serving over 1200 financial institutions in North America. Led the team to develop and launch the newest version of the application by transforming the legacy application to be a modern REST-based application. Transitioned the on-premise solution to a SaaS solution including deploying infrastructure as software using Chef, SmartOS, and AWS.

Software Developer

Verafin
Jun 2009 - Dec 2012

Software Developer

Electronic Arts (EA)
Jan 2008 - Dec 2008

Additional Programming credit on NBA Live 2009, NBA Live 2010 and NCAA 2010 for Xbox 360 & PS3.

Junior Software Developer

Canadian Coast Guard/Garde côtière canadienne
Sep 2006 - Dec 2006

Developed software to assist in the analysis of data from the Coast Guard’s national Differential Global Positioning System.

Web Developer and Technical Support

Memorial University of Newfoundland
Jan 2006 - May 2006

Education

Memorial University of Newfoundland

Engineering, Computer Engineering